Background A restaurant franchise chain was faced with the challenge of improving the customer experience during the ordering process and optimizing the delivery of orders as part of an overhaul of its existing commerce system. Mission Our work focused on…
Background Point-of-sales performance is a key revenue driver for the retail business of a leading telecoms provider—due to the heterogeneous store portfolio, it is a challenge for the omnichannel analytics team to predict an appropriate revenue potential per shop. Task…
Background A tool manufacturer in southern Germany launched an SAP Transformation Excellence Initiative with the aim of improving the performance and scalability of its systems and reducing the costs of IT operations. Assignment Our assignment included the implementation of SAP…
